Welcome to M/S Tulsi Enterprises. By purchasing our products or engaging with our services, you agree to comply with the following Terms & Conditions. Please read them carefully.
1. General Terms
These terms apply to all wholesale and retail transactions with M/S Tulsi Enterprises.
By placing an order or making a purchase, the customer agrees to these terms.
2. Products & Pricing
We deal in hardware fittings, hinges, and plastic sanitary products (HSN: 83014090, 83021090, 39229000).
Prices are subject to change based on market conditions and availability.
Final pricing will be confirmed at the time of order.
3. Payment Terms
Full payment must be made at the time of purchase unless otherwise agreed.
For wholesale orders, payment terms will be decided mutually.
We accept payments through approved and agreed modes only.
4. Order Confirmation
Orders are confirmed only after payment confirmation or mutual agreement in case of bulk orders.
Once confirmed, orders cannot be cancelled or modified without prior approval.
5. Delivery & Dispatch
Delivery timelines will be communicated at the time of order.
We are not responsible for delays caused by transportation issues, natural events, or circumstances beyond our control.
6. Return & Exchange Policy
Returns or exchanges are subject to approval and company policy.
Products must be returned in original condition with proper proof of purchase.
Damaged or used goods may not be eligible for return.
7. Quality Assurance
We ensure that all products meet standard quality requirements.
Any product-related issues should be reported immediately after delivery.
8. Liability
We are not liable for damages caused due to improper use, installation, or handling of products.
Our liability is limited to the value of the product supplied.
9. Force Majeure
We are not responsible for failure or delay in performance due to events beyond our control such as natural disasters, strikes, or government restrictions.
10. Governing Law
These terms shall be governed by the laws of India.
Any disputes will be subject to the jurisdiction of the local courts.
11. Amendments
M/S Tulsi Enterprises reserves the right to modify these Terms & Conditions at any time without prior notice.